Check-In/Check-Out
Check-in begins at 4:00 PM, and check-out is by 9:00 AM unless alternate arrangements have been approved in advance by management.
Early arrivals and late departures may incur additional charges.
Quiete Hours
Quiet hours are from 10:00 PM to 8:00 AM. Guests agree to respect these hours and avoid disruptive noise.
NIGHTLY MINIMUMS
Spring: May 1–May 30 (2-night minimum)
Summer: May 31–September 1 (5-night minimum)
Fall: September 2–September 30 (2-night minimum)
Reservation Confirmation
To confirm and hold a reservation, a valid credit card number and the required deposit must be provided.
Deposit
The deposit is 25% of the total reservation amount. All deposits are non-refundable.
You may mail a check for your deposit. The deposit must be received within 10 days of making the reservation. If you choose to pay the deposit by check, please contact us directly to make your reservation. A valid credit card number is still required to remain on file to help prevent no-shows and to cover damages, additional cleaning fees, or other charges incurred during your stay.
Once your reservation deposit is received, you acknowledge that you have reviewed, accepted, and agreed to follow all resort policies.
Mail checks to:
Starlight Bay Resort, LLC
27155 County 33
Nevis, MN 56467
Payment
We accept personal checks, money orders, cash, Visa, Mastercard, and Discover. We do not accept American Express. Please do not mail cash.
A $30 service charge will be assessed for any returned check. Minnesota Statutes, section 609.535, regarding the issuance of dishonored checks, will be followed.
A 3% processing fee applies to all credit and debit card transactions.
Reservation Balances and Group Deposits
The remaining balance for your reservation must be paid in full no later than 60 days before your scheduled arrival date.
Groups reserving three or more cabins must pay all required cabin balances by April 1 of the reservation year.
Cancellation
If you cancel your reservation, any amount paid toward the reservation balance, excluding the non-refundable deposit, will be refunded only if all dates made available by your cancellation are rebooked at the full seasonal rate.
If the cabin is not rebooked, is rebooked at a discounted rate, or is rebooked for fewer nights than the original reservation, no refund will be issued.
This policy is necessary because cancellations have a significant financial impact on our small resort, and cancelled dates can be difficult to rebook.
No refunds will be provided for no-shows, changes in plans, early departures, insects or wildlife, malfunctioning equipment, illegal drug use, excessive speeding, underage drinking, disruptive behavior, injuries caused to others, or inclement weather.
If a guest is required to leave the resort early by management or law enforcement due to a violation of resort policies or applicable law, no refund will be issued.
Guests are financially responsible for the full reservation amount, subject to the cancellation and refund terms stated above.
PETS
Dogs are permitted, with a maximum of two dogs per cabin. A fee of $20 per dog, per night applies.
Dogs must remain under their owner’s supervision at all times. Dogs may not be left unattended in a cabin or vehicle and are not permitted on cabin furniture. Dogs are not allowed on the beach. Guests may take their dogs to the boat-launch area for supervised exercise and play.
Guests are responsible for cleaning up after their dogs and for any damage, excessive cleaning, or disturbance caused by their pets.
Resort Responsibility
Guests acknowledge that Starlight Bay Resort, LLC cannot guarantee against mechanical or equipment failures.
Any problems, damages, or missing items must be reported on the day of check-in. If an issue is not reported promptly, management may reasonably determine that the damage or loss occurred during the guest’s occupancy, and the guest may be charged accordingly.
Please notify management immediately of any maintenance needs that arise during your stay. Management reserves the right to enter a cabin when reasonably necessary to inspect, maintain, or repair the property; investigate reported or suspected damage; protect the property; or address an emergency.
We will make a reasonable effort to notify the registered guest before entering the cabin, except in an emergency or when immediate entry is reasonably necessary.
Guest Responsibility
The rental property may be used only as a temporary personal vacation residence. Guests may not exceed the cabin’s maximum overnight occupancy.
Additional guests exceeding the cabin’s reserved or permitted occupancy will be charged $35 per person, per day, and may be required to leave the property.
Guest are not permitted to put up clothes lines or run rope from tree to tree. They are dangerous for other customers walking around the park.
Guests authorize Starlight Bay Resort, LLC to charge the credit card on file for amounts incurred during or resulting from their stay, including, but not limited to, additional guest fees, property damage, missing items, repairs, smoking in cabins, unwashed dishes, pet-related damage, excessive cleaning, and other charges permitted under these policies.
Release from Liability
The guest RELEASES, WAIVES, DISCHARGES, and COVENANTS NOT TO SUE Starlight Bay Resort, LLC or its owners, directors, officers, agents, employees, and insurance carriers for any loss, damage, claim, or demand whatsoever, including claims relating to injury, death, or loss of or damage to the guest’s property, whether caused by the negligence of a Released Party or otherwise, while the guest is on resort property or participating in any resort activity.
Indemnification
The guest agrees to INDEMNIFY AND HOLD HARMLESS Starlight Bay Resort, LLC and its owners, directors, officers, agents, employees, and insurance carriers from any loss, liability, damage, claim, or cost they may incur due to the guest’s presence on resort property or participation in resort activities, including, but not limited to, the loss, theft, damage, or destruction of personal property or vehicles.
Damages or Losses
Starlight Bay Resort, LLC and its owners, directors, officers, employees, agents, and insurers are not responsible for the loss, theft, or damage of a guest’s personal property or vehicle, except as otherwise required by law.
Guests assume responsibility for their own actions and for the actions of their children, visitors, invitees, and pets. Guests ASSUME FULL RESPONSIBILITY FOR THE RISK OF BODILY INJURY, DEATH, PROPERTY LOSS, OR PROPERTY DAMAGE associated with their stay and use of resort property and amenities.
Starlight Bay Resort, LLC reserves the right to modify its policies and pricing at management’s discretion. The policies and pricing in effect at the time a reservation is made will apply to that reservation unless otherwise required by law or agreed to in writing.
Please enjoy your stay with us. Should you have any questions or concerns, please do not hesitate to contact management.